Privacy Policy

Effective Date: January 1, 2025

Last Updated: March 12, 2025

Introduction

We value your privacy and are committed to protecting the personal information you share with us. This privacy policy outlines how we collect, use, and protect your information in relation to our web application and Google Chrome extension, which provides contextual translations and in-page text simplifications through the OpenAI API.

By using our services, including our web application and Chrome extension, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Account Information

When you create an account, we collect information such as your email address and password (securely encrypted). This information is necessary to provide you with access to our services and to communicate with you about your account.

1.2 Payment Information

When you subscribe to our premium services, we collect necessary payment information such as your credit card details, billing address, and subscription preferences. However, we do not store your credit card number or any sensitive payment information. Payment processing is securely handled by Stripe, and Stripe's privacy policy applies to your payment data.

1.3 Usage Data

We collect information about how you interact with our web application and Chrome extension, including the features you use, the time spent on the application, and your preferences. This helps us improve our services and provide a better user experience.

1.4 Text Data

When you use our Chrome extension, the text you select or input for translation and simplification is sent to OpenAI's API and processed to generate contextual translations and in-page text simplifications.

  • In the Chrome extension, we do not store or retain the text you input after processing.
  • In the web application, the text is stored to allow users to access their past translations and simplifications.
  • OpenAI may temporarily store text data to improve its models, in accordance with OpenAI's privacy policy.

Additionally, we may use cookies or local storage to remember your preferences and enhance your user experience.

2. How We Use Your Data

2.1 Providing and Improving Our Services

We use your data to provide, maintain, and improve our web application and Chrome extension. This includes authenticating your account, processing your requests, and enhancing the features and functionality of our services.

2.2 Processing Payments

Your payment data is used solely for processing transactions, managing subscriptions, and providing billing information. We do not use your payment information for marketing purposes, and we do not share your payment details with third parties except for payment processing via Stripe.

2.3 Text Processing

  • Chrome extension: The text you select or input is processed by OpenAI and not stored after processing.
  • Web application: The text you input is stored to enable access to past translations and simplifications.

2.4 Communication

We may use your email address to send you:

  • Important service updates (e.g., changes to terms, feature updates)
  • Responses to your inquiries
  • Promotional emails (you can opt out anytime)

3. Data Sharing and Third Parties

3.1 Service Providers

We may share your information with third-party service providers that help us operate our platform, such as:

  • Railway.app (hosts data on AWS servers in the US)
  • OpenAI (processes text data for translations)
  • Stripe (handles billing and payment processing)

These third parties are contractually required to keep your data secure.

3.2 Payment Processors

We share necessary billing information with Stripe for the processing of your subscription payments. Stripe handles this data in accordance with their privacy policy, which you can review on their website.

3.3 OpenAI API

Your selected or inputted text is sent to the OpenAI API for the purpose of generating contextual translations and text simplifications. OpenAI processes this data according to their own privacy policy. We do not collect, store, or share any personal data with OpenAI unless you explicitly provide it.

4. User Rights

Under GDPR (General Data Protection Regulation), you have the right to:

  • Access – Request a copy of the information we hold about you.
  • Correct – Request correction of inaccurate or incomplete information.
  • Delete – Request deletion of your personal data, subject to legal obligations.
  • Withdraw Consent – If applicable, you can withdraw consent for data processing at any time.
  • Restrict Processing – Limit how we use your data in certain cases.
  • Data Portability – Request to transfer your data to another service.
  • Lodge a Complaint – File a complaint with the Polish Data Protection Authority (UODO) if you believe your rights have been violated.

📧 To exercise your rights, contact us via our contact information at the end of this policy.

5. Data Retention

5.1 Account Information

We retain your account information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal information within a reasonable time period, unless we are required to retain it for legal purposes.

5.2 Payment Information

Your payment data will be retained by Stripe for as long as your subscription is active and as required for legal, accounting, or reporting purposes.

5.3 Text Data

  • Chrome extension: Text data is temporarily stored only for processing and not retained after the service is completed.
  • Web application: Text data is stored so users can access past translations and simplifications.

If any data is retained for analysis or improvement purposes, it will be anonymized and stored for a limited period.

6. Security

We take security seriously and implement appropriate measures to protect your personal information.

  • We use industry-standard encryption for sensitive data.
  • Data transmitted via our web application and Chrome extension is protected through secure connections.
  • We store user data on Railway.app's servers in AWS (US) with encryption and access controls.

While we strive to protect your data, please note that no method of transmission over the internet is 100% secure.

7. Cookies and Tracking Technologies

Our web application and Chrome extension may use cookies or local storage to:

  • Store preferences (e.g., language selection)
  • Authenticate user sessions
  • Improve service performance

You can manage or disable cookies in your browser settings, but this may affect functionality.

8. Updates to This Privacy Policy

We may update this privacy policy from time to time. All changes will be reflected on this page.

Please check this page regularly for the latest version.

9. Contact Us

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights regarding your data, please contact us via:

📍 Google Form