LogoHanzi Flow

Privacy Policy

Effective Date: January 1, 2025

Introduction

Hanzi Flow ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our web application ("the Application"). By using the Application, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

  • Email Address: Collected during user authentication and account management.
  • Password: Securely stored using encryption.

1.2 Text Data

Text content submitted by users for processing and storage.

1.3 Subscription Information

Details such as plan selection, payment method, and billing information (for paid tiers).

1.4 Usage Data

Information about how you interact with the Application, including IP address, browser type, and access times.

2. How We Use Your Information

2.1 To Provide and Improve Services

  • Authenticate users and manage accounts.
  • Process and store submitted text data.
  • Facilitate subscription management and billing.

2.2 Communication

  • Send transactional emails related to account activity and subscription updates.
  • Provide customer support and respond to inquiries.

2.3 Compliance and Legal Obligations

Comply with applicable laws and regulations.

3. Cookies and Tracking

Cookies are small data files stored on your device to improve your experience with our Application. We use cookies for the following purposes:

  • Authentication: To manage user sessions and maintain logged-in status.
  • Analytics: To track usage patterns and improve the functionality of the Application.

By using our Application, you consent to the use of cookies. You can control cookies through your browser settings, including the option to reject cookies or delete them. However, some features of the Application may not function properly if cookies are disabled.

4. Data Security

We implement industry-standard security measures, including:

  • Encryption of sensitive data (e.g., passwords).
  • Secure storage of personal and text data.

Despite our efforts, no method of data transmission or storage is completely secure. By using the Application, you acknowledge and accept this risk.

5. Your Rights

5.1 Access and Update

You can view and update your account information at any time when you are logged in.

5.2 Data Deletion

You may ask us to delete your account, which will remove your personal information and associated data from our systems, subject to legal retention requirements.

5.3 Right to Object

You have the right to object to the processing of your personal data for marketing purposes, and we will stop processing your data for such purposes upon request.

6. Third-Party Services

We may share data with third-party services for hosting, payment processing, and email communication. These services are contractually obligated to protect your information. We use:

  • Render for hosting our application.
  • Google Forms for handling customer inquiries.

These third-party services may process your data according to their own privacy policies.

7. Compliance with Legal Standards

We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) in the European Union. Users may exercise their rights under these laws by contacting us through our Google Form.

8. Data Transfer and Storage

Your information may be transferred to and maintained on servers located outside your country of residence. By using our Application, you consent to the transfer and storage of your information in other countries, where data protection laws may differ.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We may also notify users of significant changes via email or within the Application.

10. Contact Us

For questions or concerns, please contact us via this Google Form.